STAGE 12 Hotel by Penz
| Gesamtzufriedenheit | 89% |
|---|---|
| Weiterempfehlungsrate | 89% |
bewerteten 716 Gäste
auf 1 Portal
in den letzten 12 Monaten
| Hotel Barometer | 89% |
|---|
| Gesamtzufriedenheit | 89% |
|---|---|
| Weiterempfehlungsrate | 89% |
bewerteten 716 Gäste
auf 1 Portal
in den letzten 12 Monaten
| Hotel Barometer | 89% |
|---|
Hotel Barometer Bewertungen
Herr M. am 13.09.2025:
Neues und modernes Hotel im Stadtzentrum, gute Lage und sehr sauber. Ausgezeichnetes Frühstück. Gute Einstellmöglichkeit (separater Raum) für Fahrräder. Der Raum ist jedoch schwer zu finden, könnte besser beschildert / beschrieben werden.Susanne S. am 08.09.2025:
Tolle Lage, tolle Ausstattung. Schöner großer Saunabereich.Frau S. am 06.09.2025:
Das Stage Hotel ist ein stylisches Hotel in bester Innsbrucker Stadtlage und wunderbarem Ambiente. Der idyllische Garten im Innenhof lädt zum Entspannen neben einem recht quirligem Zentrum ein. Perfekt für einen gemütlichen Nachmittagsausklang oder einem Drink am Abend in einer lauen Sommernacht. Das kompetente, überaus freundliche Team machte unseren Aufenthalt zu etwas besonderem. Das kostenlose Upgrade verschönerte unseren Kurzaufenthalt sehr. Vielen herzlichen Dank. Wir können das Hotel zu 99% weiterempfehlen und kommen sicher wieder. 1% Punkte müssen wir abziehen für den fehlenden Kofferträger Service. Nur ein kleiner Hinweis am Rande. 😁Mr. H. am 03.09.2025:
Honestly, the check in and check out procedures just take too long. In checking out, there was a family ahead of me checking in. They had been there some time but there was still almost 10 minutes before I could be waited on. I thought the people ahead of me were buying an automobile, not checking into a hotel. This process needs to be improved, both for customer satisfaction and to increase the efficiency of your staff.Mr. W. am 28.08.2025:
The hotel is very nice and the staff is very friendly and professional. The breakfast is one of the best and one cannot beat the location of the hotel. I would highly recommend.Mrs. M. am 27.08.2025:
This was the worst stay I have had on my 20 day trip to Europe. Your check in staff doesn’t have basic etiquette how to deal with people. I was there for 2 nights and I am glad it was just 2 nights and not longer. We were checked in late due to the system being down almost 3 hours late and when my wife asked if there was a late check out due to the issue they were like maybe till 12, all hotels offer a late check out at 12 so there was no exception. Staff with absolutely discourteous and sarcastic. The was basin drain wasn’t working and the water was not draining when I called the receptionist the guy there with blonde hair and beard really needs a lesson on how to deal with people. I didn’t get a chance to take his name but he was the check in staff on the 24th of Aug in the evening when your system was down, He told me I am not the maintenance staff and they will come in tomorrow. After I told him the sink is going to overflow because we need to use it in the night too he came up and said something which I can’t recall now. Then he came back with a knife and opened the drain and said to me sarcastically I hope you can sleep better now. Even the light in the wash room wasn’t working. I had a 2 year old child or I would have definitely given him a piece of my mind. It’s really frustrating to be dealt with like that. My Stay was not free. I paid for it to stay in your hotel also it was not a cheap stay. The treatment of your staff was really bad probably because of the color of my skin or what it was. But I can clearly tell he was being sarcastic and racistEmmanuel V. am 26.08.2025:
Tres bien situé au centre de la ville Parking pour y mettre sa voiture Hotel moderne tres bon petit dejeunerHerr A. am 26.08.2025:
Alles super bis auf: Zuerst wird mir von zwei Mitarbeiter mitgeteilt, dass das Babybett kostenlos sei. Dann bei CheckOut wird mir das Babybett verrechnetMr. N. am 25.08.2025:
Great Property, Absolutely great location, Super staff ! Will definitely recommend to all ! Thanks for a wonderful stay !Frau D. am 25.08.2025:
Top-zentral gelegen, stylisch und modern, sehr gutes Frühstück, ideal für einen Stadturlaub